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March 23, 2010: Hewlett Packard Software Prompts

Tuesday, March 23, 2010

Are you or your customers tired of being annoyed by those pesky HP Software Prompts when using refilled cartridges?

Hewlett Packard software prompts given when printing with refilled cartridges can only be disabled when installing the printer’s software by installing the print driver only. Refilled cartridges can be used without issues when all software options are installed but more prompts are given. Selecting the default on all prompts will allow printing with a refilled cartridge.

Customer education is important to limit returns. Let your customers know that they will see extra prompts that they would not normally see when installing a new OEM cartridge and that the ink level prompt will always show empty. Some customers may choose to reinstall their printer’s software using the driver only option outlined below....

Get the full instructions HERE


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